Returns & Exchanges
At Solara, we want you to be completely satisfied with your home sanctuary. If your new decor or furniture isn't the perfect fit, you can return your items within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all hardware and assembly instructions are included to prevent damage during transit.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your package before dropping it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse team inspects the returned items, we will process your refund to your original payment method within 5 to 7 business days.